We're hiring!

Virtual Administrative Assistant
New Dawn Wellness (www.newdawnwellness.com)

Position Responsibilities:

Client Care

• Check/respond to/triage client messages
• Schedule/reschedule appointments
• New client onboarding
• Ensure all client forms complete prior to their meeting
• Exhibit empathetic and professional written and verbal communication
• Maintain confidentiality of personal or financial information under HIPAA regulations

Administrative Tasks

• Coordinate client invoicing

• Answer phone calls, monitor schedule and book appointments 

• Set up client session note templates 
• Maintain spreadsheets tracking client packages
• Lab test coordination, including ordering, tracking, uploading results, scheduling appointments
• Product ordering (nutritional supplements), tracking, invoicing, inventory management etc. 
• Practice Better Client portal management (build forms, set calendar availability, setup group programs etc.)
• Scanning and uploading documents to the client portal.
• Varied research projects and other duties as assigned

Web/Social Media/Marketing

• Social media maintenance - set up events, do posts etc.
• Canva design
• Photo and video editing
• Website editing and updates
• Email marketing design and editing

If a candidate lives close to Berkeley, CA, they may be asked to perform local tasks from time to time, but this is not required. 

Required and desired skills and qualities:
The ideal candidate has… 

• A customer service mindset
• Exceptional English-language communication skills (especially written)
• Ability to self-organize, prioritize and get things done by deadline with little supervision
• Is self-directed; ability to take initiative and be proactive 
• High attention to detail
• Very high comfort/experience with technology, including cloud-based applications such as Google Suite, Microsoft Office, Facebook, Instagram, Mailchimp or similar email automation software, Canva, Weebly or similar web-editing application, photo/video editing software
• Empathy/emotional intelligence
• Fast learner
• Prior health, nutrition or medical practice experience strongly preferred
• Prior experience with Quickbooks Online billing and bookkeeping desirable
• Prior experience with Practice Better or other EHR desirable
• Interest in natural health and nutrition desirable
• Additional hours may be available for a certified and experienced health/wellness coach 

Hours per week
Approximately 8 hours per week but can be variable – the virtual admin must have at minimum availability to work 60 minutes per day Monday through Friday between 9 a.m. to 6 p.m. Pacific Time.

Compensation:
Please provide compensation requirements, 1099 contract

To apply:
Email resume and cover letter indicating why you are interested in this position, to Dawn Preisendorf at info@newdawnwellness.com.