Virtual Administrative Assistant
New Dawn Wellness (www.newdawnwellness.com)
Position Responsibilities:
Client Care
Web/Social Media/Marketing
If a candidate lives close to Berkeley, CA, they may be asked to perform local tasks from time to time, but this is not required.
Required and desired skills and qualities:
The ideal candidate has…
Hours per week
Approximately 8 hours per week but can be variable – the virtual admin must have at minimum availability to work 60 minutes per day Monday through Friday between 9 a.m. to 6 p.m. Pacific Time.
Compensation:
Please provide compensation requirements, 1099 contract
To apply:
Email resume and cover letter indicating why you are interested in this position, to Dawn Preisendorf at [email protected].
New Dawn Wellness (www.newdawnwellness.com)
Position Responsibilities:
Client Care
- Check/respond to/triage client messages
- Schedule/reschedule appointments
- New client onboarding
- Ensure all client forms complete prior to their meeting
- Exhibit empathetic and professional written and verbal communication
- Maintain confidentiality of personal or financial information under HIPAA regulations
- Coordinate client invoicing
- Answer phone calls, monitor schedule and book appointments
- Set up client session note templates
- Maintain spreadsheets tracking client packages
- Lab test coordination, including ordering, tracking, uploading results, scheduling appointments
- Product ordering (nutritional supplements), tracking, invoicing, inventory management etc.
- Practice Better Client portal management (build forms, set calendar availability, setup group programs etc.)
- Scanning and uploading documents to the client portal.
- Varied research projects and other duties as assigned
Web/Social Media/Marketing
- Social media maintenance - set up events, do posts etc.
- Canva design
- Photo and video editing
- Website editing and updates
- Email marketing design and editing
If a candidate lives close to Berkeley, CA, they may be asked to perform local tasks from time to time, but this is not required.
Required and desired skills and qualities:
The ideal candidate has…
- A customer service mindset
- Exceptional English-language communication skills (especially written)
- Ability to self-organize, prioritize and get things done by deadline with little supervision
- Is self-directed; ability to take initiative and be proactive
- High attention to detail
- Very high comfort/experience with technology, including cloud-based applications such as Google Suite, Microsoft Office, Facebook, Instagram, Mailchimp or similar email automation software, Canva, Weebly or similar web-editing application, photo/video editing software
- Empathy/emotional intelligence
- Fast learner
- Prior health, nutrition or medical practice experience strongly preferred
- Prior experience with Quickbooks Online billing and bookkeeping desirable
- Prior experience with Practice Better or other EHR desirable
- Interest in natural health and nutrition desirable
- Additional hours may be available for a certified and experienced health/wellness coach
Hours per week
Approximately 8 hours per week but can be variable – the virtual admin must have at minimum availability to work 60 minutes per day Monday through Friday between 9 a.m. to 6 p.m. Pacific Time.
Compensation:
Please provide compensation requirements, 1099 contract
To apply:
Email resume and cover letter indicating why you are interested in this position, to Dawn Preisendorf at [email protected].